Designing a Model for Service Delivery Processes in a Smart Government (Case of Iran). Management Strategies and Engineering Sciences, [S. l.], v. 6, n. 3, p. 61–68, 2024. DOI: 10.61838/msesj.6.3.6. Disponível em: https://msesj.com/index.php/mses/article/view/66.. Acesso em: 4 apr. 2025.